Why it goes wrong
A shortage doesn't always mean theft. Often cash left the drawer for a supplier's driver or to get change and was never written down, the shift started with an uncounted drawer, or several people sold on one till and nobody knows whose shift the difference appeared in. When every shift belongs to one person and every movement is recorded, you can see the cause of a difference in minutes.
How to do it in Termino
- 1
Start the shift with a counted drawer
The cashier logs in with their PIN, counts the drawer and enters the amount in the “Start your shift” window. This is the “Opening float”, the starting point for the expected cash. Only one shift can be open on a till at a time, so a difference always belongs to one cashier.
- 2
Record every cash out and cash in
If cash leaves the drawer, for example to pay a supplier, or you add change to it, choose “Cash out” or “Cash in” from the menu and enter the amount and a comment. The comment is required, so you can see later what the cash was for.
- 3
Cash refunds are recorded automatically
A cash refund on a return is automatically recorded as a cash out, so money given back to the customer is already counted in the expected cash. Every return shows with its status in the “Transactions” report.
- 4
Count the drawer at the end of the shift
The “End shift” window shows the “Opening float”, “Sales”, “Cash in” and “Cash out”. The cashier enters the “Counted cash”, and the till shows the “Expected cash” and the “Discrepancy”: “Matches exactly”, over or short. If it doesn't match, count again first.
- 5
Close the day
After the last shift, “Close day” shows the till's totals for the day and each cashier's difference. In the system you can turn on “Mandatory daily close at the till”: then, 24 hours after the last close, the till stops selling until the day is closed.
- 6
Check it in the system
Open “Reports” → “Shifts”: each shift has its cashier, till, “Starting balance”, “Cash sales”, “Expected balance” and “Difference”. Every cash out and cash in shows with its comment in the “Cash issuance/receipt” report.
The full guide, with screenshots, is in the Termino system once you sign in. It is in Georgian for now.
Read the full guideFrequently asked questions
Where can I see whose shift a shortage happened in?
In the Termino system, in the “Shifts” report. Each shift has its own cashier, till and difference, so a shortage is tied to a specific shift and person.
What happens if a cashier forgets to end their shift?
The shift stays open and shows with the “Open” status in the Termino system. The next day the same cashier logs in, ends the old shift first and then starts a new one.
I recorded the wrong amount on a cash out by mistake.
A recorded operation can't be deleted in Termino. Record the opposite operation for the same amount, a cash in instead of a cash out or the other way round, and say in the comment that it is a correction.
How much cash should I leave in the drawer at the start of a shift?
It depends on how much change you need. What matters is that you count this amount on the Termino till every shift and enter it as the opening float; if the drawer is empty, enter 0.
Is Termino's day close a Z report?
No. The day close is a report shown on the till's screen: the day's totals and the cashiers' differences. It is not a fiscal Z report and it is not printed.